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Triangle Tech - Managed IT Services Provider in the Triangle NC
Triangle Tech

We pick up the phone. We fix it fast. We don't BS you.

IT support for small businesses in the Raleigh-Durham Triangle.

(919) 446-5484sales@nctriangletech.com
3300 Gateway Centre Blvd, Morrisville, NC 27560

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VoIP Phone Systems

Ditch the Desk Phone Bill. Keep the Desk Phone.

Your office phone system shouldn't cost more than your internet. We set up 3CX — a modern business phone system that cuts costs by up to 80% and works from anywhere.

Get a Free Quote(919) 446-5484

Why 3CX?

Up to 80% cheaper
Flat annual fee — not per user/month
Works from anywhere
iOS, Android, desktop, and browser apps
You own it
No vendor lock-in. Bring your own SIP trunk.
350,000+ businesses trust 3CX
Enterprise-grade, SMB-priced
No Contracts
15-Min Response
Chamber Member

Sound Familiar?

Your phone bill is over $50/user/monthYou're stuck on an old Avaya, Mitel, or Shoretel systemRemote workers can't use the office phone systemYou're paying for features you don't useYour contract auto-renewed and now you're locked inYou want one system for calls, video, and chatYour phones go down and nobody knows how to fix themYou want to keep your existing phone numbers

If you checked even one of these — let's talk about switching to 3CX →

Get a Free VoIP Quote

We'll tell you exactly what switching to 3CX would cost. No pressure.

Get VoIP Quote(919) 446-5484

Everything Your Business Phone System Needs

3CX isn't just a phone system — it's calls, video, chat, and messaging in one platform. We handle the setup and management.

3CX Phone System Setup

We deploy and configure 3CX — a modern business phone system that runs in the cloud or on your own hardware.

  • Full system configuration
  • SIP trunk setup
  • Extension provisioning
  • Auto-attendant / IVR

Mobile & Desktop Apps

Your business phone in your pocket. Take calls, text, and video chat from the 3CX app — anywhere.

  • iOS & Android apps
  • Windows & Mac clients
  • Web browser calling
  • Unified inbox

Video Conferencing

Built-in video calls and meetings — no Zoom subscription needed. Share screens, record, and collaborate.

  • Browser-based meetings
  • Screen sharing
  • Meeting recording
  • Up to 250 participants

Live Chat & Messaging

3CX includes website live chat, WhatsApp integration, SMS, and Facebook messaging — all in one place.

  • Website live chat
  • WhatsApp Business
  • SMS messaging
  • Facebook Messenger

Call Center Features

Call queues, ring groups, call recording, and real-time dashboards — even for small teams.

  • Call queues & routing
  • Call recording
  • Real-time analytics
  • SLA monitoring

Ongoing Management

We manage your phone system so you don't have to. Updates, adds, changes, troubleshooting — all handled.

  • System updates
  • User management
  • Config changes
  • 24/7 monitoring

3CX vs. Traditional Phone Systems

See why businesses are ditching RingCentral, 8x8, Avaya, and Mitel for 3CX.

Feature
Legacy / SaaS VoIP
3CX (via Triangle Tech)
Cost per user/month
$40-$80+
$0-$4*
Contract required
Multi-year
Annual — no lock-in
Mobile app
Extra cost or none
Included (iOS & Android)
Video conferencing
Separate subscription
Built-in
Live chat
Not available
Included
WhatsApp / SMS
Not available
Included
Remote work ready
Limited / VPN needed
Works from anywhere
You own the system
Rented
Yours — cloud or on-premise

* 3CX SMB Free: $0 for up to 10 users. Pro plans start at ~$4/user/month billed annually. See 3CX pricing →

How We Set Up Your 3CX System

Most businesses are up and running in a few days — not weeks. We handle the entire process so you don't have to learn PBX administration.

1

Discovery Call

We learn how your team uses phones today — extensions, call flows, remote workers, and pain points.

2

Design & Configure

We set up your 3CX system — extensions, ring groups, auto-attendant, voicemail, and SIP trunk.

3

Port Your Numbers

We transfer your existing business phone numbers — no disruption, no new numbers to print on cards.

4

Deploy & Train

We install desk phones (if needed), set up apps on everyone's devices, and show your team how it all works.

5

Ongoing Support

Adds, changes, troubleshooting — we manage it all. You just pick up the phone and use it.

What's Included with 3CX

Unlimited internal calls
iOS & Android mobile apps
Windows & Mac desktop app
Web browser softphone
Video conferencing (built-in)
Website live chat widget
WhatsApp Business integration
SMS / text messaging
Call queues & ring groups
Auto-attendant / IVR
Call recording
Voicemail to email
Call reporting & analytics
CRM integrations (Salesforce, HubSpot, etc.)
Microsoft 365 & Teams integration
Hot desking support

VoIP Questions? We've Got Answers.

Can I keep my existing phone numbers?

Yes. We port your numbers over so your clients don't notice anything changed — except maybe better call quality.

Do I need new desk phones?

Not necessarily. 3CX works with most SIP-compatible phones. If yours are ancient, we can recommend affordable replacements. Many teams skip desk phones entirely and just use the mobile/desktop apps.

What happens if the internet goes down?

The 3CX mobile app can fall back to cellular data. Calls get forwarded, voicemails keep working. We also always recommend having a backup internet connection for business-critical setups.

How much does this actually cost?

3CX SMB Free covers up to 10 users for $0. Beyond that, Pro plans start around $4/user/month (billed annually). Our setup and management fees are a one-time setup + monthly support — we'll give you exact numbers on a call.

Can remote workers use the system?

Absolutely. That's one of the biggest selling points. The 3CX app lets your team make and receive calls on the business number from anywhere — home, coffee shop, client site. It looks and sounds like they're in the office.

What's the difference between 3CX and RingCentral/8x8?

RingCentral and 8x8 charge $20-$45/user/month and lock you into multi-year contracts. 3CX charges a flat annual fee regardless of users, you own the system, and there's no lock-in. For most small businesses, it's 60-80% cheaper.

How long does setup take?

For a typical 5-20 person office, about 2-3 days from start to finish — including number porting. Larger or more complex setups might take a week. Either way, way faster than traditional phone system installs.

Related Resources

Related Services

  • Network Services →
  • Cloud Solutions →
  • Managed IT Services →

Industries We Serve

  • Law Firms →
  • Healthcare →
  • Accounting Firms →

Learn More About 3CX

  • 3CX Phone System Overview →
  • 3CX Pricing →
  • 3CX Mobile Apps →

Ready to Cut Your Phone Bill in Half?

Call us and we'll tell you exactly what switching to 3CX would cost for your team. No pressure, no pushy sales pitch — just the numbers.

5.0 on Google
15-min response
No contracts required
Get a Free VoIP Quote(919) 446-5484

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