We’re Here to Assist You with All Your Tech Needs
At Triangle Tech, we prioritize your technological needs with exceptional support. Our dedicated team is ready to answer your queries and guide you through any challenges. Feel free to reach out for assistance and discover how we can elevate your business.
Common Questions
Find Answers to Your Tech Queries and Concerns
What services do you offer?
We offer a wide range of services, from IT consulting to POS installations. You can view our full list on the Services page. If you don’t see what you’re looking for, feel free to contact us, we’re happy to discuss custom solutions to meet your needs.
How can I schedule a consultation?
If you are an existing customer, you can put in a service request or you can call us at our support number to reach us.
What is your response time for support?
Our turnaround time is typically 1-2 days.
Do you provide on-site services?
We do provide on-site services along with remote services. For full descriptions of our services, visit the services page or contact us.
What are your payment options?
Not sure about this one.
How do I contact customer support?
There are plenty of ways to contact us. You can put in service requests through the Request a Service form. For general inquiries or consultations, use the contact form in the main menu. You can also call us during business hours at our support phone number for any of these.
Are your services available 24/7?
We typically provide support during regular business hours, but 24/7 support can be included as part of a custom service agreement. Please contact us to discuss your specific needs.
Can I track my service request?
For any unresolved questions or further details about our services, feel free to call the support line. Very rarely are questions or details left unresolved but, just in case call us.
What should I do in case of an emergency?
The fastest way to reach us would be through the phone where we can connect you with a technician. If you attempt to contact us outside of business hours, we will try our best to help you. However, If you do not have a custom agreement for extended support hours, you might need to wait until the next business day.
Do you offer customer training?
We provide training to our customers for most services. For specific details check the page of the specific service.
Ready to work with us?
Contact us today to discuss how we can support your technology needs
