Help Desk Support

IT Support That Actually Answers the Phone

Fast, friendly technical support when you need it. No long hold times, no confusing menus, no outsourced call centers.

15-Minute Response

Average response time of 15 minutes during business hours. We know you can't wait.

Multiple Channels

Reach us by phone, email, chat, or our client portal—whatever works for you.

Remote Resolution

Most issues resolved remotely in under an hour. No waiting for an on-site visit.

Ticket Tracking

Every request tracked and documented. Full visibility into your support history.

We Handle All Your Tech Issues

From simple questions to complex problems, our help desk team has you covered. No issue is too small—we'd rather you call than struggle.

Password resets & account issues
Email problems (Outlook, Gmail)
Software installation & troubleshooting
Printer & peripheral issues
VPN & remote access problems
Slow computer diagnosis
Virus & malware removal
Microsoft 365 support
Network connectivity issues
New user setup
Hardware troubleshooting
General "how-to" questions

How It Works

1

Contact Us

Call, email, or submit a ticket through our portal.

2

Quick Response

A technician responds within 15 minutes on average.

3

Remote Resolution

We connect securely and fix the issue while you watch.

4

Back to Work

Most issues resolved in under an hour.

Ways to Get Support

Contact us however works best for you

Call Us

Talk to a real person immediately

(919) 446-5484

Email Us

We respond within 15 minutes

support@nctriangletech.com

Client Portal

Submit and track tickets online

Open Portal →

Need Help Right Now?

Don't struggle with tech problems alone. Our friendly team is ready to help.