IT support for medical practices, clinics, hospitals, and healthcare organizations throughout the Raleigh-Durham Triangle. We sign a Business Associate Agreement and implement the safeguards required by the HIPAA Security Rule.
We understand the unique technology challenges facing healthcare organizations.
Healthcare organizations must protect patient data under strict federal regulations.
Your electronic health records system is the backbone of patient care. Downtime directly impacts patient safety and revenue.
Connected medical devices create new attack vectors. Protecting patient data while maintaining device functionality requires specialized expertise.
Healthcare never sleeps. Your IT systems and support need to be available around the clock.
Comprehensive IT services tailored for healthcare organizations.
Risk assessments that measure your environment against the administrative, physical, and technical safeguards the HIPAA Security Rule requires.
We can support Epic, Cerner, eClinicalWorks, Athenahealth, and other EHR systems.
Secure network segmentation and monitoring to protect connected medical devices without disrupting clinical workflows.
Encrypted, redundant backup built to the HIPAA Security Rule requirements for protecting ePHI.
After-hours, weekend, and holiday support is unlimited, with no per-incident charges. Remote response within 1 hour, on site within 48 hours.
HIPAA-specific training for staff to recognize phishing and protect patient information.
We implement the safeguards those rules call for, and document them.
Administrative, physical, and technical safeguards for ePHI
Protection of individually identifiable health information
Breach notification requirements and enhanced penalties
Technology requirements for Medicare and Medicaid incentive programs (formerly Meaningful Use)
We can support the tools your healthcare organization relies on.
Healthcare IT requires working knowledge of HIPAA, EHR systems, medical device security, and what it means when a practice cannot see patients. We have healthcare clients and we sign a Business Associate Agreement.
We conduct comprehensive risk assessments, implement required safeguards, provide staff training, and maintain documentation. We also sign Business Associate Agreements (BAAs) with all healthcare clients.
After-hours, weekend, and holiday support is unlimited, with no per-incident charges. Our commitment is remote response within 1 hour and on site within 48 hours. Monitoring runs 24/7.
We can support EHR platforms including Epic, Cerner, eClinicalWorks, and Athenahealth. We can help with troubleshooting and day-to-day support.
Call and tell us what's going on in your practice. A person answers, and you get an honest answer — including "you don't need us for this."