Outsourced Technology Director · Raleigh-Durham
You shouldn't have to wonder whether your next technology decision is the right one. Triangle Tech owns it — strategy, execution, vendors, and the team that runs it day to day. Not three vendors. One partner. One bill. One team accountable for outcomes.
The category
Most MSPs claim to be technology leaders while quietly making sure you can't run anything without them. Most fractional CIOs hand you a roadmap and walk away. We measure ourselves by one thing: whether your business is better off — not by how dependent on us you are.
Not an MSP
MSPs sell support contracts and wait for tickets. We run your technology function — the strategy and the work.
Not a fractional CIO
Consultancies produce expensive roadmaps that never get implemented. The director who sets the strategy leads the team that executes it.
Not a vendor
Vendors execute requests and bill. We are a partner that pushes back when you are about to make the wrong call.
Standard IT sells predictability. We use technology to grow the business — leverage, not maintenance.
We commit to outcomes; you commit to following our guidance. We tell you when you are wrong. That is it working.
Your documentation, your vendor relationships, in your name. Built so you could leave — and choose to stay.
No handoffs, no finger-pointing. The director who sets the direction owns making it real.
Proof over claims
They were locked into an overpriced software contract and an unrenegotiated Spectrum agreement. We audited every vendor, replaced the software with a custom case-management system built for how they actually operate, and renegotiated the contracts. Same budget. Real capability.
Most MSPs would have left them on the overpriced software because switching is hard. Most can't build custom software at all. We did all three — because that is what a technology director actually does.
See the full case study$84,000
cut from annual technology spend — $7,000 every month
> 1 year
Every contract client we've signed has stayed past a year — in an industry where MSPs lose clients constantly
The engagement
There are no feature tiers to decode. Foundation, Growth, and Scale are the same relationship at different depths of engagement — more time, more authority, more presence as the business grows.
Monthly strategy with your leadership team, quarterly roadmap, full vendor oversight, and our team running execution.
Bi-weekly strategy, active project leadership, contract negotiation and budget oversight, a regular seat at the table.
Weekly engagement, board-ready reporting, full vendor and budget authority, executive presence on major decisions.
OTD engagements start at $4,500/mo all-in
A fixed director retainer plus $150 per employee for full execution. We publish the floor and walk you through the rest in conversation — no inflated quote we plan to negotiate down from.
The honest part
The relationship only works when the fit is real. If the right column is you, the conversation is worth both our time. If the left is, we'll tell you straight and point you elsewhere.
We don't work with businesses under 10 employees, businesses that view technology as a cost to minimize, or businesses content with where they are. That is not a filter we apologize for — it is what makes the partnership work for the clients who fit.
A fit conversation is exactly that — we both find out whether this is the right relationship before anyone commits. No pitch, no pressure. Marshall Durden handles these directly.