Privacy Policy
Last updated: June 26, 2025
Triangle Tech LLC (“we,” “us,” or “our”) is committed to safeguarding your privacy. This policy outlines how we collect, use, protect, and share the personal information you provide through nctriangletech.com.
Information We Collect
When you use our Contact Us or Service Request forms, we collect personal details including your name, email address, phone number, company name, and service-specific information. This data is sent to Monday.com WorkForms, which helps us create and manage service tickets. Separately, WordPress collects non-identifying analytics data such as IP address, browser information, and browsing behavior — none of which directly identifies you.
How We Use Your Data
We use your contact form submissions to respond to inquiries and service requests efficiently. The collected information is organized within Monday.com to streamline ticket management and workflow. We also analyze usage patterns from WordPress analytics to continuously improve our site’s performance and user experience.
Sharing with Third-Party Tools
We partner with several trusted third-party services:
- Monday.com WorkForms is used to collect and store form submissions. We provide Monday.com with this data to facilitate ticket creation and tracking. Monday.com operates under a Data Processing Addendum (DPA) to comply with GDPR and CCPA. For more details, see Monday.com’s Privacy Policy and their DPA terms
- We embed Google Maps on our website, which may collect usage data independently in accordance with Google’s policies.
- We use Trustindex to display real customer reviews, sourced externally; their review widget may collect anonymized interaction data. See Trustindex’s Privacy Policy
We do not sell or share your personal information beyond these necessary integrations.
Cookies and Tracking
Although we do not display a cookie consent banner, our site uses essential WordPress cookies and analytics cookies. These are used for site functionality and to gather anonymous usage data via Google Analytics. No marketing or advertising tracking cookies are placed.
Data Retention
Personal information submitted via our forms is stored in Monday.com until the contract concludes or the record is manually deleted. Non-identifying analytics data follows WordPress’s default retention schedule.
Your Rights
Under applicable law, you have the right to request access, corrections, or deletion of your personal data. If you would like to exercise any of these rights, please contact us at support@nctriangletech.com and we’ll respond promptly.
Data Transfers
We do not operate any cloud servers outside the U.S. However, Monday.com may process data in the U.S., EU, Israel, and other regions. They safeguard international data transfers using GDPR-standard contracts (Standard Contractual Clauses), adequacy frameworks, and enterprise-level protections .
Security Measures
We protect your data using industry-standard practices including HTTPS encryption, secure access controls, and regular backups. Monday.com adds additional security layers such as encryption at rest and in transit, SOC 2 and ISO compliance, and regular security audits.
Privacy Policy Changes
We may update this policy occasionally. All changes will be reflected in the “Last updated” date. Continued use of our site constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Email: support@nctriangletech.com
