Managed IT Services
Your full-service IT partner, helping your business stay secure, efficient, and prepared for the future.
- 1-2 Day Turnaround
- 5 Star Rating
- On-Site and Remote Support
Get your FREE Month now!
Managed IT Services
Your full-service IT partner, helping your business stay secure, efficient, and prepared for the future.
- Free Consultation
- 5 Star Rating
- Tailored Solutions
Get your FREE Month now!
North Carolina's Trusted IT Service Company
Fast and Local Support
Based out of Raleigh, we provide reliable support across the triangle and surrounding areas.
Friendly and Professional Technicians
We pride ourselves in customer satisfaction as proven by our 5 star rating.
End-to-end IT Services
We handle all your IT needs so you can be focused on what matters the most, your business.
Areas We Serve
- Cary, NC
- Raleigh, NC
- Fuquay Varina, NC
- Chapel-Hill, NC
- Durham, NC
- Clayton, NC
- Apex, NC
- Holly Springs, NC
- Garner, NC
- Morrisville, NC
- Wake Forest, NC
Our Services
At Triangle Tech, our Managed IT services go far beyond basic tech support. We act as your full-service IT partner, helping your business stay secure, efficient, and prepared for the future. Below is a detailed overview of the services we provide as part of a Managed IT service plan.
Remote & On-Site Support
Address your business technology needs whenever they arise
- Remote Helpdesk Support: Fast troubleshooting via phone, email, or remote desktop connection for software errors, user issues, email problems, and more.
- On-Site Support: For problems that require hands-on attention, like network outages, hardware failures, or serve issues, we dispatch our local technicians directly to your business location
- Emergency Response: For critical IT emergencies, we offer expedited response times to minimize downtime and business interruption.
Cybersecurity & Data Protection
Protect your business with a multi-layered approach
- Firewall Management: Configuration and monitoring of your firewall to block unauthorized access attempts.
- Data Backup & Disaster Recovery: Regular, automated backups with flexible restore options (local, off-site, and cloud-based backups available.) to ensure your data is recoverable
Network Design, Setup, and Optimization
Design, install, and maintain networks build for speed and stability.
- LAN/WAN Setup: Planning and installation of your local area network (LAN), including cabling, switches, routers, and Wi-Fi access points.
- Network Security: Implementation of VLANs, firewalls, and instrusion prevention to keep your data safe and segmented as needed.
- Wi-Fi Optimization: Ensure strong, reliable wireless coverage across your office space, warehouse, or retail environment.
End-User Support & Staff Training
Help your employees work more effectively and minimize downtime.
- On-Demand User Support: Fast assistance for password resets, email issues, printer troubleshooting, and software support.
- New User Onboarding: Ensure new employees have access to the right tools, software, and permissions from day one.
- Staff IT Training Basic user training on Microsoft 365 tools, cybersecurity best practices, and productivity software.
IT Consulting & Technology Planning
We don’t just fix issues, we help your plan for the future.
- IT Roadmaps: Long-term technology planning to align you IT infrastructure with your business goals.
- Vendor Management: We handle communication with third-party technology vendors like internet providers, software vendors, and hardware suppliers so you don't have to.
- Technology Upgrades Recommendations and implementation support when it's time to upgrade hardware, migrate to the cloud, or roll out new tools.
Server & Infrastructure Management
We manage and maintain your critical IT infrastructure.
- Windows Server Management: Administration, patching, and troubleshooting for your on-premise Windows server.
- File & Print Server Administration: Ensure your file storage and printing infrastructure runs smoothly.
- Azure Active Directory Support: Manage suer accounts, permissions, and authentication across cloud and on-premise environments.
Ready to work with us?
Contact us today to discuss how we can support your technology needs
Get in Touch
Ready to transform your technology experience? Contact us through any of these platforms or the forms above. We’re here to help!
Phone Support
Call us for immediate assistance
(919) 446-5484
Email Support
Send any inquiries here
support@nctriangletech.com
Business Hours
Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: Closed
